Cancellation Policy: We require at least 48 hours' notice for any cancellations or changes to your appointment. Cancellations made within 24 hours will incur a cancellation fee of 100%
No-Show Policy: If you miss an appointment without notifying us, a no-show fee of 100% will be charged, and future appointments may require a deposit.
Late Arrivals: If you arrive late, your service may be shortened to accommodate other clients. If you are more than 15 minutes late, we may need to reschedule your appointment.
All services must be paid for in full on the day of appointment
Thank you for your understanding.
Your safety is our priority at Tate. To ensure every treatment is carried out safely and comfortably, a skin test is required for certain services, including colour treatments and selected advanced beauty treatments. Skin testing helps us check for any sensitivities or allergies and allows us to tailor your service to you with complete confidence.
Tests are quick and simple, and must be completed at least 48 hours prior to your appointment. If you’re unsure whether your service requires a skin test, our team will be happy to guide you we’re here to make sure your experience is not only amazing but safe too.
At TATE, the safety and well being of all our clients, including children is our top priority. To ensure a safe and comfortable experience for everyone, we ask that children are only permitted in the salon when having a treatment for safety reasons and insurance purposes, no child under the age of 12 may accompany you, whilst you are having a treatment.
we appreciate your understanding and cooperation in helping us maintain a safe and pleasant environment for all clients, if you have any questions or concerns regarding our child safety policy, please dont hesitate to reach out.
Our salon offers a complimentary customer car park located at the rear of the building. Access to this car park can be gained by taking the driveway located between the veterinary clinic and Ransomes.
Once on the track, continue towards the left side until you reach our salon garden. From there, you can enter through the black back door that leads to the main salon.
We are proud to support St. Elizabeth Hospice in their mission to provide compassionate care. A portion of the proceeds from our cancer wellness treatments will be donated to help support their incredible work.
Thank you for helping us make a difference in the lives of those in need.
